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Privacy policy Hotel Tora, Calvià

Official website

Privacy Policy

Terms of use

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), PAPEC SAU informs that it is the owner of the website In accordance with the requirement of article 10 of the aforementioned Law, PAPEC SAU informs of the following data:

The owner of this website is PAPEC SAU, with CIF a07046089 and registered office at CL Galatzó, 3, 0170, Peguera (Illes Balears), registered in the Mercantile Registry, in volume 272, folio 149, page 5206 and inscription 1. The email address for contacting the company is


The navigation, access and use of the PAPEC SAU website confers the condition of user, which accepts, from browsing the PAPEC SAU website, all the conditions of use established herein without prejudice to the application of the corresponding mandatory legal regulations as appropriate.

The PAPEC SAU website provides a great diversity of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

- The veracity and legality of the information provided by the user in the forms issued by PAPEC SAU for access to certain content or services offered by the web.

- The use of information, services and data offered by PAPEC SAU contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or of the same functioning of the website.


Papec Sau is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any control over the content of other sites of the network. Likewise, it will not guarantee the technical availability, accuracy, truthfulness, validity or legality of sites outside its property that can be accessed through the links.

PAPEC SAU declares to has taken all necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, PAPEC SAU is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.


PAPEC SAU reserves the right to make the modifications it deems appropriate, without prior notices, in the content of its website. Both in relation to the contents of the website, as in the conditions of use thereof, or in the general conditions of contract. Such modifications may be made through its website in any form admissible by law and will be mandatory during the time they are published on the website and until they are validly modified by subsequent ones.

Internet booking services

Certain contents of the PAPEC SAU website contain the possibility of booking online. The use of them will require the mandatory reading and acceptance of the general booking conditions established for this purpose by PAPEC SAU in this document.

Data protection

In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by PAPEC S.A.U with CIF A07046089 and registered office in Galatzó Street number3, 07160, PEGUERA (ILLES BALEARS), in order to facilitate, expedite and comply the commitments established between both parts. In pursuance of the current regulation, PAPEC SAU informs you that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.

We inform you that we will treat your data according to the existence of your consent and/or the contractual relationship we have with you..

PAPEC SAU informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, accurate and updated manner, That’s why, PAPEC SAU undertakes to take all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

According to the rights conferred by current legislation on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the same, by sending your request to the postal address indicated above or to the email

You may contact the competent Control Authority to submit the claim that you consider appropriate.


PAPEC SAU by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, aso.), owned by PAPEC SAU. Therefore, they will be works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and community regulations in this field, as well as international treaties related to the subject and signed by Spain.

All rights reserved. Under the provisions of the Law on Intellectual Property, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, are expressely prohibited in any support and by any technical means, without authorization of PAPEC SAU.

The user undertakes to respect the rights of Intellectual and Industrial Property owned by PAPEC SAU. You can view the portal elements and even print, copy and store then on your computer’s hard drive, for personal or private use. The use must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of PAPEC SAU.


PAPEC SAU also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content, or for the breach of these conditions. The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If an dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PAPEC SAU is domiciled in ILLES BALEARS, Spain.


PAPEC SAU reserves the right to request part or all of the stay payment through the secure payment page linked to our reservation system or through any other bank payment site. The amount paid will be deducted from the total bill at the end of the stay at the hotel. The total amount corresponding to your stay will be paid directly at the hotel, in cash or by credit card.

Cancellation Policy

You can cancel your reservation up to 48 hours after you have made it, provided that the date of entry is not in this period. After this period, in case of cancellation we will keep the deposit made as reservation expenses.

If for any reason you must make changes to your reservation, contact us, you have the contact information on the web. If possible, we will confirm you the changes within 24 hours and send you a new reservation.

Your reservation will remain until 22:00 on the day of entry; if you are arriving after this time, you must notify us, otherwise we could have the room and consider your reservation as ‘’Not presented’’. In case of non-presentation at the hotel, any amount paid an account for your reservation will be kept by PAPEC SAU as cancellation fees.